Inside the Suddenly Cutthroat Business of Holiday Hires

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Historically, fall is when retailers begin staffing up to ensure they can serve the shoppers who will flood in at the stroke of midnight on Black Friday. In fact, the National Retail Federation estimates brands added 475,000 to 575,000 holiday workers in 2020 alone. But as the 2021 holiday season approaches, there’s already a widely…

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